Introduction

Currently in the United States, travel and tourism is the nation's largest services export industry, the third largest retail sales industry and one of America's largest employers. In fact, it is the second or third largest employer in 30 states. In traveling, consumers commonly engage 15 interrelated businesses, from lodging establishments, airlines and restaurants to cruise lines, car rental firms, travel agents and tour operators. This section highlights some common issues travelers face and their rights and responsibilities in resolving them.

This influence is broad. Resident and international travelers in the United States average $1.4 billion a day in expenditures. In fact, tourism generates $525 billion in sales (excluding spending by international travelers on U.S. airlines). This delivers $96 billion in federal, state and local taxes annually.

In any lucrative business you can expect to find both great deals and not so great deals. There is some information you should keep in mind to help make your travel safe and enjoyable.

Our use of cookies

We use necessary cookies to make our site work. We would also like to set some optional cookies. We won't set these optional cookies unless you enable them. Please choose whether this site may use optional cookies by selecting 'On' or 'Off' for each category below. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookie notice.

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Performance cookies

We'd like to set cookies to help us to improve our website by collecting and reporting information on how you use it. For more information on these cookies, please see our Cookie notice. The cookies collect information in an anonymous form. Data is only used in aggregate.

Functionality cookies

We'd like to set cookies to provide you with a better customer experience. For more information on these cookies, please see our Cookie notice.